Saturday, 5 March 2022
Book review: Chiltern Railways The Inside Story
Recently published by Pen & Sword, Adrian Shooter's book is an insight into how his character and drive, aligned to several sets of favourable circumstances, created and sustained one of Britain's success stories of the rail franchise era.
As readers of this blog from its early days will know, I am a fan both of Adrian Shooter and of his franchised service. Indeed, after he had stepped down from Chiltern in 2011, I described him as 'Passionate, opinionated, involved' and to some extent this could describe his book. Adrian's passion for the rail industry and for Chiltern Railways in particular is clear; he is forthright in his opinions of civil servants, other TOC managers, and politicians (not to mention the Strategic Rail Authority); and his involvement with staff, trains, and infrastructure is evident on every page.
But... there are telling omissions in the story that Adrian tells. Many staff are (rightly) singled out for praise for their contributions to the project that was Chiltern Railways but not every department of the company gets a mention. He is proud of the Class 168s as a huge contributor to the inital success of Chiltern (and which still carry the burden of the Birmingham to London services) but there is little on the Class 67 / Silver Set introductions (and nothing on the abortive attempt to introduce 90 minute running between Moor Street and Marylebone). Evergreen 1 and 2 and the Oxford link are covered as successful infrastructure projects yet the collapse of the Gerrard's Cross tunnel which almost brought the company to its knees is covered but briefly (Hugh Jones opens his 2010 book on Chiltern Railways with a very vivid description of the impact that the tunnel collapse had on the company's psyche).
Perhaps the strangest omission is the lack of any insights into the rivalry with Virgin Trains though the famous billboards outside Moor Street station are illustrated. Richard Branson doesn't get a mention and Virgin Trains are virtually ignored. This is all very strange as one of the decisions for which Adrian was (presumably) responsible for making was to go after the Birmingham-London market and to increase Chiltern's share (especially by removing the need to drive to and park at Birmingham International). The flip side of this strategic decision - the increasing howls of frustration from the commuters at the London of the line at their treatment by Chiltern - is also not addressed.
So alongside his 2018 autobiography (also published by Pen & Sword), this book gives a clear description of what has made Adrian Shooter such a success in his chosen field and is invaluable in filling in some of the Chiltern story not covered by Hugh Jones. So highly recommended but one that leaves me feeling that there is more to the 'inside' story...
Book list:
Shooter, Adrian Chiltern Railways The Inside Story Pen & Sword 2022 £30 1526792494
Shooter, Adrian Adrian Shooter: A Life in Engineering and Railways Pen & Sword 2018 1473893194
Harper, Richard and Rushton, Gordon Wrexham & Shropshire: Open Access - The One That Got Away Adlestrop Press 2014 0957145616
Jones, Hugh The Chiltern Railways Story The History Press Ltd 2010 0752454544
Thursday, 2 December 2021
Chiltern - still the alternative to Avanti West Coast?
Part of the impetus for starting the blog back in 2010 was my frustration that friends and colleagues weren't aware that there were alternatives to Virgin's Pendolinos (and Virgin fares) for the journey to London. Thus my blog did tend to highlight the many good things about the Chiltern service from Birmingham Snow Hill and Moor Street to London Marylebone - a tendency which grew with the introduction of the Silver Sets and the demise of the Wrexham and Shropshire service.
Yesterday, Chiltern published the timetable for services from Sunday 12th December, though in a very basic format (only the 'print' version has the notes...). Strangely, no Silver Set services are indicated. Is the pattern from the current timetable to be continued (11.10 and 17.14 from Marylebone; 07.53 and 13.55 from Moor Street)?
Covid is still having an effect on the service pattern as Snow Hill's xx.12 departures are not consistently hourly across the day. Thus Moor Street continues to be the key departure station for Birmingham with an hourly pattern of xx.55 and xx.15 departures for much of the day Monday-Friday (see below for full list). Journey times tend to be around 110 minutes for the xx.55 departures and 115 minutes for the xx.15 departures.
Of course, with Chiltern one is sacrificing speed for lower fares. Chiltern's own peak return fare is £123.10 - and only required from Birmingham - as compared to the Any Permitted peak return fare of £188.80 - either direction Monday-Thursday - whilst the off-peak return fare of £52.80 is without evening time restrictions from London as compared to the Any Permitted £59.80 with its Monday-Thursday evening time restrictions. Don't forget that you can return via Chiltern in the M-Thu evening peak on an Any Permitted off-peak ticket by asking for a Change of Route Excess (to 'via High Wycombe') though when I asked to do this recently I was told not to bother and simply waved onto the train at Marylebone... Super off-peak returns are £33.10 though with time restrictions
As ever with fares, don't pay for what you don't need when using a 'peak' ticket (ie a peak single out from Birmingham at £77 could be mixed with a super off-peak single for the return journey), check for railcard and group travel discounts, and look for split ticket options too. All to be covered in future blogs...
Finally, Chiltern don't provide on-board refreshments nor is there 'First Class' available. If the Silver Sets are running then the Business Zone carriage is a (small) step up from the standard class carriages but whether the supplement of £15 off-peak or £30 peak is worth the enhanced ambience is a moot point (Seatfrog bidding isn't available for Chiltern).
Departures from Birmingham Moor Street (Monday-Friday from 13th December 2021):
0515, 0542, 0610, 0633, 0711, 0753, 0825*, 0855, 0915, 0955**, 1015, 1055, 1115, 1155, 1255, 1315, 1355, 1415, 1455, 1515, 1615, 1654, 1710, 1755, 1835, 1917, 2018, 2118
Departures from London Marylebone (Monday-Friday from 13th December 2021):
0605*, 0711, 0744, 0811, 0910**, 1010, 1037, 1110, 1137, 1210, 1234, 1337, 1410, 1437, 1510, 1537, 1618, 1647, 1714, 1747, 1815, 1847, 1915, 1947, 2010, 2037, 2110, 2210, 2233, 2307
* First off-peak train from Birmingham; All trains are off-peak from Marylebone for outward journeys. NOTE that there are no peak restrictions to / from London Euston on Fridays
** First super-off train - restrictions from Birmingham and restrictions from Marylebone
Wednesday, 1 December 2021
Taking the long way round - one of the pleasures of retirement...
Four months into retirement and several journeys to London under my belt on the Covid-lite railway, what better way to restart my blog than a journey over the route from Birmingham New Street to London Paddington via Reading... Readers of the Blog since its inception in February 2010 will know that I have always had a soft spot for this CrossCountry / First Great Western route.
The current Covid-lite CrossCountry timetable has only an hourly service from New Street to Reading departing at xx.04 starting at 06.04 and runing through to 22.04. Monday to Friday ticket restrictions remain in place on fares to London meaning that the first 'Off-Peak' service is the 10.04 (and you can't return from Paddington between 16.00 and 18.30). Voyagers continue to be the rolling stock - one gain from the Covid-lite timetable is that many services are now two sets running together which would ease overcrowding on this route if passenger levels were normal (they're not).
Walk-on Off-Peak return fare is now £59.80 standard class and £174.40 First Class - these are Any Permitted (set by Avanti West Coast) and allow journeys by any 'reasonable' route between Birmingham and London and are of course valid for a month. Naturally, there are ways to reduce the cost which I will cover in later blogs; for now, I want to highlight one of the recent innovations which make life more pleasant: Seatfrog.
Seatfrog is an App for Android and iOS phones which allows you to 'bid' for a First Class upgrade prior to travel. Between Birmingham and London, Avanti West Coast services and those on the CrossCountry / First Great Western route are available. CrossCountry in particular have embraced the concept to provide very reasonably priced upgrades whilst First Great Western and Avanti West Coast have not been so generous (though no doubt will argue that their upgrade prices reflect the superior First Class offering on their services).
So for my journey south on the 10.04 CrossCountry to Reading and the 20.15 return I was successful in bidding £5 each way. First Great Western would have allowed me to bid £10 for the onward connection to Paddington on the 11.48 and again for the 19.32 return but for a 24 min journey I have my doubts on how worthwhile this is. Also, should you miss the connection, the upgrade isn't transferable and the refund is from the Train Operator not through the App (see the FAQs).
Travelling First Class on a Voyager is a 'no-brainer' for £5... Coach 'A' tends to be quiet; the seats are more spacious and compfortable (and aligned with the windows); the First Class hosts are attentive; and the complimentary snacks enjoyable. On both services, the promised Bacon Rolls out and Sandwiches back were available (see the menu). Note that refreshments are not available on the 21.04 and 22.04 from Birmingham and on the 21.15 from Reading.
Overall journey times are 128 mins out and up to 134 mins back (including the connection time at Reading).... Why not go along for the ride?
Saturday, 4 January 2020
Avanti West Coast
So Virgin West Coast is no more, replaced by Avanti West Coast from Sunday 8th December 2019. If Twitter is to be believed, the handover wasn't smooth... initial complaints included non-working WiFi, lack of staff, inability to pick seats on the company's booking site, delayed trains, high fares etc etc. A month on, matters seem to have settled down so what is the reality of travel with the new franchise owner between Birmingham and London?
Today I was able to travel from New Street to Euston on a train before 8am, returning on one after 3pm. Both journeys ran largely to time, were uncrowded, had friendly staff, and were amazing value for money. Both journeys were on 11 car Pendolinos and were of course staffed by ex-Virgin crews 'TUPE'd' across. Still largely a 'Virgin' ambience (though thankfully without the talking toilet) emphasised by the female / male alternating recorded announcements.
One surprise was the £20 upgrade fee for Weekend First each way (I can remember when it was £10) though I am told that it is 'only' £15 from Rugby (for full information see https://www.avantiwestcoast.co.uk/offers/first-weekend-offer). Of course, you could always try your luck on Seatfrog for an upgrade prior to travel, or indeed book and advance first class fare...
Talking of fares, my journey was booked 5 weeks in advance. Using a Senior Railcard, the outward Advance Single cost £7.60 and the return Advance Single £6.95 (making a grand total of £14.55). A walk-on off-peak return ticket would have cost me £38.50.
Looking ahead 5 weeks, the equivalent journeys currently cost £6.25 out and £5.60 back (total of £11.85) with First Class equivalents at £15.50 each way (so definitely cheaper than upgrading on the train!). Interestingly Avanti West Coast are offering a Super Off-Peak Day Travelcard for £38 but the booking site warns of limited availability...
Overall a good introduction to the new company's services. Looking forward to getting to grips with the full offer over the next few months.
Wednesday, 17 October 2018
Snap coach travel between Birmingham and London
When I first started to blog on travel between Birmingham and London I intended to cover all means of 'public' transport. For various reasons, I ended up concentrating on rail travel options and then had to suspend my blog (and site) as I took up a post with one of the TOCs that I covered.
However, IChooseBirmingham has teamed up with Snap to offer a return trip to London (and other destinations) for free so the other day I gave it a go...
Booking is simple: you choose Birmingham and London, the number of seats, and time that you want to travel and the system comes back with what is on offer. The default pick-up point I was offered was Selly Oak and the default drop-off point was Covent Garden, both of which appeared to fit in with my travel plans so I went ahead with a booking on the 10.26 service. In fact there is a series of stops in both Birmingham and London so it is worth checking the list to ensure your journey plan is optimal (see below).
Naturally you have to verify your mobile phone as you book as this is the preferred method of contact. Having booked you get a confirmation text...
On the day, I arrived at the Selly Oak stop in good time, grateful that the day was fine as there is no shelter... Fortunately there is a Starbucks with a toilet opposite the stop, so, as you can track the coach from your phone, you can wait in there (make sure you leave in time to cross the light controlled crossing). Snap texted to tell me that Simon from Prospect Coaches was on his way...
Due to the horrendous traffic issues around Selly Oak, the coach - a Plaxton Panther with a 17 plate - arrived 15 mins late. Snap uses Google maps to estimate journey times when you book and gave an expected arrival time into Covent Garden (actually Kingsway) of 1244. Clearly not going to happen...
Boarding is simplicity itself - Simon asks for your name and checks it off and that's it. Very quiet on the coach so no problem choosing a seat. Bottle of water handed out and off we went. The coach had WiFi, a USB charger, and a clean toilet. Smooth Radio accompanied the journey south but wasn't particularly distracting. The seats recline but are perhaps rather close together. There isn't a dividing arm rest between the window and aisle seat, but there are seat belts. A drop down tray with cup holder is provided.
The route is the M40 / A40 into West London which means a good run on the motorway - excellent driving by Simon - but an increasingly slow approach to Central London. By Paddington we were down to a crawl..The first stop was Baker Street at the expected arrival time for Covent Garden (1244). In hindsight, that is the point to get off as it took a further 40 minutes to reach Covent Garden...
Shortly after arrival, a text from Snap asked me to rate the trip from 5 (great) to 1 (awful) stating that the ratings help to choose future operators. Naturally I gave Simon a 5 as there was nothing he could have done to improve the timings and his coach and driving were fine...
Snap are currently offering one-way trips for £5 though the range of times seems to be limited. If you are flexible in your timings (and don't mind coach travel) it is probably worth giving it a go. Not sure that those with accessibility issues will be too impressed - there appears to be nothing on the site FAQs about wheelchair provision or help for passengers who need additional assistance. Clearly the toilet is NOT easily accessible (down the flight of stairs leading to the emergency exit...) and my coach had steps to get aboard.
Overall, a service which is still a work in progress?
Snap have provided the following information about accessibility on the coaches they use:
However, IChooseBirmingham has teamed up with Snap to offer a return trip to London (and other destinations) for free so the other day I gave it a go...
Booking is simple: you choose Birmingham and London, the number of seats, and time that you want to travel and the system comes back with what is on offer. The default pick-up point I was offered was Selly Oak and the default drop-off point was Covent Garden, both of which appeared to fit in with my travel plans so I went ahead with a booking on the 10.26 service. In fact there is a series of stops in both Birmingham and London so it is worth checking the list to ensure your journey plan is optimal (see below).
Naturally you have to verify your mobile phone as you book as this is the preferred method of contact. Having booked you get a confirmation text...
On the day, I arrived at the Selly Oak stop in good time, grateful that the day was fine as there is no shelter... Fortunately there is a Starbucks with a toilet opposite the stop, so, as you can track the coach from your phone, you can wait in there (make sure you leave in time to cross the light controlled crossing). Snap texted to tell me that Simon from Prospect Coaches was on his way...
Due to the horrendous traffic issues around Selly Oak, the coach - a Plaxton Panther with a 17 plate - arrived 15 mins late. Snap uses Google maps to estimate journey times when you book and gave an expected arrival time into Covent Garden (actually Kingsway) of 1244. Clearly not going to happen...
Boarding is simplicity itself - Simon asks for your name and checks it off and that's it. Very quiet on the coach so no problem choosing a seat. Bottle of water handed out and off we went. The coach had WiFi, a USB charger, and a clean toilet. Smooth Radio accompanied the journey south but wasn't particularly distracting. The seats recline but are perhaps rather close together. There isn't a dividing arm rest between the window and aisle seat, but there are seat belts. A drop down tray with cup holder is provided.
The route is the M40 / A40 into West London which means a good run on the motorway - excellent driving by Simon - but an increasingly slow approach to Central London. By Paddington we were down to a crawl..The first stop was Baker Street at the expected arrival time for Covent Garden (1244). In hindsight, that is the point to get off as it took a further 40 minutes to reach Covent Garden...
Shortly after arrival, a text from Snap asked me to rate the trip from 5 (great) to 1 (awful) stating that the ratings help to choose future operators. Naturally I gave Simon a 5 as there was nothing he could have done to improve the timings and his coach and driving were fine...
Snap are currently offering one-way trips for £5 though the range of times seems to be limited. If you are flexible in your timings (and don't mind coach travel) it is probably worth giving it a go. Not sure that those with accessibility issues will be too impressed - there appears to be nothing on the site FAQs about wheelchair provision or help for passengers who need additional assistance. Clearly the toilet is NOT easily accessible (down the flight of stairs leading to the emergency exit...) and my coach had steps to get aboard.
Overall, a service which is still a work in progress?
Snap have provided the following information about accessibility on the coaches they use:
We can look for Operators with Wheelchair access on the day
you wish to travel.
There is a box before the check out asking if you or someone
travelling with you need to access the coach with a wheelchair.
If that's the case will do our best to accommodate your
request.
If you or the person travelling with you can board the coach
without the need of a wheelchair but still need one to go around, in that case
you can book without clicking the box and we'll store the wheelchair in the
luggage area downstairs.
Sunday, 23 August 2015
Virgin Trains withdrawal of peak time railcard easements from 6th September
One of the quirks of the Birmingham to London routes has been Virgin West Coast's easement for 16-25 & Senior railcard holders allowing the use of off-peak tickets on peak hour trains. From Sunday 6th September, this easement will be withdrawn -see this FAQ
Clearly this is bad news for those railcard holders who have been benefiting from Virgin's easement: an off-peak return fare of £34.15 will become an Anytime Return at £110.90 although Virgin do say that more Advance purchase tickets will be made available...
So what should an affected Railcard holder do? Clearly the first thing to check is that the journey needs to be at peak times for both legs. The Split Ticketing site is an essential place to start exploring the different options available - for instance, returning to Birmingham on the 16.43 from Euston is effectively off-peak by splitting the fare at Milton Keynes and Coventry.
Secondly, consider using London Midland services to / from Euston or Chiltern Railways services to / from Marylebone. Although slower, both companies' fares are much cheaper than Virgin's as their time restrictions are much less onerous.
Finally, buy your off-peak tickets now as return journeys after the 6th September will be honoured (so Virgin tell me).
Clearly this is bad news for those railcard holders who have been benefiting from Virgin's easement: an off-peak return fare of £34.15 will become an Anytime Return at £110.90 although Virgin do say that more Advance purchase tickets will be made available...
So what should an affected Railcard holder do? Clearly the first thing to check is that the journey needs to be at peak times for both legs. The Split Ticketing site is an essential place to start exploring the different options available - for instance, returning to Birmingham on the 16.43 from Euston is effectively off-peak by splitting the fare at Milton Keynes and Coventry.
Secondly, consider using London Midland services to / from Euston or Chiltern Railways services to / from Marylebone. Although slower, both companies' fares are much cheaper than Virgin's as their time restrictions are much less onerous.
Finally, buy your off-peak tickets now as return journeys after the 6th September will be honoured (so Virgin tell me).
Tuesday, 27 January 2015
Wrexham & Shropshire - a trip down memory lane
Having written in praise of 'Wrexham & Shropshire: open access - the one that got away' last night to mark the four years since closure, I thought I would take a trip into my blog archive to see what memories my early posts would evoke...
My web site birmingham2london.com (now in abeyance) and this blog were inspired by the efforts that the W&S were making to break into the Birmingham to London market through the stop at Tame Bridge Parkway. In February 2010, I spent a week travelling First Class between the two cities on a variety of routes and services...
My first experience of the wonderful staff service on a W&S train was on my first day when travelling between Banbury & Leamington Spa. There was confusion on whether I was entitled to a meal but no hassle on being given something to eat (soup in this case). On the second day, I partook of the famed W&S breakfast and also wrote a rather snarky comment on the W&S claim to have four-star toilets...
In March, I traveled standard class for a week so of course marveled at the difference in comfort for the W&S as opposed to the other TOC offeirngs... see http://birmingham2london.blogspot.co.uk/2010/03/tuesday-9th-march.html and http://birmingham2london.blogspot.co.uk/2010/03/thursday-11th-march.html
In August, I sampled one of the 'Diverting with Doris' trains so warmly described in the book (p104-105) see http://birmingham2london.blogspot.co.uk/2010/08/saturday-7th-august.html Happy days but surely financially ruinous...
In December I celebrated the use of W&S stock and staff for a new Chiltern service (see http://birmingham2london.blogspot.co.uk/2010/12/going-first-class-with-chiltern-well.html) not realising what it was going to lead to!
A year on from the start of my blog came the end... http://birmingham2london.blogspot.co.uk/2011/01/so-farewell-to-wrexham-shropshire.html It really was a good year but as the book makes clear one that was not sustainable. Thanks anyway to those who made it happen.
My web site birmingham2london.com (now in abeyance) and this blog were inspired by the efforts that the W&S were making to break into the Birmingham to London market through the stop at Tame Bridge Parkway. In February 2010, I spent a week travelling First Class between the two cities on a variety of routes and services...
My first experience of the wonderful staff service on a W&S train was on my first day when travelling between Banbury & Leamington Spa. There was confusion on whether I was entitled to a meal but no hassle on being given something to eat (soup in this case). On the second day, I partook of the famed W&S breakfast and also wrote a rather snarky comment on the W&S claim to have four-star toilets...
In March, I traveled standard class for a week so of course marveled at the difference in comfort for the W&S as opposed to the other TOC offeirngs... see http://birmingham2london.blogspot.co.uk/2010/03/tuesday-9th-march.html and http://birmingham2london.blogspot.co.uk/2010/03/thursday-11th-march.html
In August, I sampled one of the 'Diverting with Doris' trains so warmly described in the book (p104-105) see http://birmingham2london.blogspot.co.uk/2010/08/saturday-7th-august.html Happy days but surely financially ruinous...
In December I celebrated the use of W&S stock and staff for a new Chiltern service (see http://birmingham2london.blogspot.co.uk/2010/12/going-first-class-with-chiltern-well.html) not realising what it was going to lead to!
A year on from the start of my blog came the end... http://birmingham2london.blogspot.co.uk/2011/01/so-farewell-to-wrexham-shropshire.html It really was a good year but as the book makes clear one that was not sustainable. Thanks anyway to those who made it happen.
Monday, 26 January 2015
Four years ago this week - the demise of the Wrexham & Shropshire
Four years ago, Adrian Shooter - Chairman of the Wrexham and Shropshire - was preparing to travel to Wrexham to break the news to the staff of the company that the service was to cease. The end was mercifully quick: by Friday the last train had left London Marylebone for Wrexham and a brief but glorious episode in Britain's idiosyncratic railway history was brought to a close.
I can still remember the shock of the announcement that became public on the Wednesday, and my surprise at the seeming ruthlessness that was applied in closing down the service, I had been a champion of the company: indeed, it was its existence that first started me blogging on rail journeys between Birmingham and the Capital. So I felt the loss personally and wondered if we, the travelling public, would ever know the reasons behind the closure decision.
Well, three and a half years on, Richard Harper and Gordon Rushton wrote 'Wrexham & Shropshire: open access - the one that got away' (Adlestrop Press 2014 9780957145610 £33) and, having got a copy in my Christmas stocking, some of my questions have been answered.
The authors were both intimately involved with the company at various stages of its existence so the book is hardly a dispassionate account of its history. Having said that, they bend over backwards (perhaps too far?) to try to give a balanced view of the successes and the failures of the service. Thus, the 'killer' Moderation of Competition clause that Virgin Trains invoked for the Wolverhampton stop is treated even-handedly, as is Network Rail's seeming reluctance to give access to the Stour Valley Line from there to Birmingham. Even the Department of Transport - often a scapegoat for railway anger - gets off lightly!
So what killed the company? 'Events, dear boy, events' as Harold Macmillan probably didn't say. The company was launched just as Britain was about to enter recession; the planned rolling stock didn't materialise and the replacement dedicated rolling stock was delayed; the route timings were tortuous; Virgin launched its Very High Frequency timetable with new faster trains from the West Midlands; Tame Bridge Parkway failed to deliver patronage from north Birmingham; passengers turned out to prefer speed to comfort; the list goes on...
Despite all of the above - and the feeling that runs through the book that the service should never have been launched in the first place - there is real warmth for the achievements of the dedicated staff who worked so hard to make a go of it. Every member of staff has a well-deserved potted biography and key players are given space to explain their contribution. Wonderful photographs of the trains both inside and out show the real pride that the railway generated. Innovations such as the integrated web site / social media presence with print branding along with imaginative marketing material are given proper treatment, and, of course, the meals and on-board service are lovingly described.
So, if you ever travelled on the Wrexham & Shropshire this book is a must. If you weren't so fortunate, then perhaps the book will give you a flavour of why the service was always rated so highly in the Passenger Satisfaction Surveys. Buy it and enjoy!
I can still remember the shock of the announcement that became public on the Wednesday, and my surprise at the seeming ruthlessness that was applied in closing down the service, I had been a champion of the company: indeed, it was its existence that first started me blogging on rail journeys between Birmingham and the Capital. So I felt the loss personally and wondered if we, the travelling public, would ever know the reasons behind the closure decision.
Well, three and a half years on, Richard Harper and Gordon Rushton wrote 'Wrexham & Shropshire: open access - the one that got away' (Adlestrop Press 2014 9780957145610 £33) and, having got a copy in my Christmas stocking, some of my questions have been answered.
The authors were both intimately involved with the company at various stages of its existence so the book is hardly a dispassionate account of its history. Having said that, they bend over backwards (perhaps too far?) to try to give a balanced view of the successes and the failures of the service. Thus, the 'killer' Moderation of Competition clause that Virgin Trains invoked for the Wolverhampton stop is treated even-handedly, as is Network Rail's seeming reluctance to give access to the Stour Valley Line from there to Birmingham. Even the Department of Transport - often a scapegoat for railway anger - gets off lightly!
So what killed the company? 'Events, dear boy, events' as Harold Macmillan probably didn't say. The company was launched just as Britain was about to enter recession; the planned rolling stock didn't materialise and the replacement dedicated rolling stock was delayed; the route timings were tortuous; Virgin launched its Very High Frequency timetable with new faster trains from the West Midlands; Tame Bridge Parkway failed to deliver patronage from north Birmingham; passengers turned out to prefer speed to comfort; the list goes on...
Despite all of the above - and the feeling that runs through the book that the service should never have been launched in the first place - there is real warmth for the achievements of the dedicated staff who worked so hard to make a go of it. Every member of staff has a well-deserved potted biography and key players are given space to explain their contribution. Wonderful photographs of the trains both inside and out show the real pride that the railway generated. Innovations such as the integrated web site / social media presence with print branding along with imaginative marketing material are given proper treatment, and, of course, the meals and on-board service are lovingly described.
So, if you ever travelled on the Wrexham & Shropshire this book is a must. If you weren't so fortunate, then perhaps the book will give you a flavour of why the service was always rated so highly in the Passenger Satisfaction Surveys. Buy it and enjoy!
Thursday, 13 November 2014
Split Ticketing
Barry Doe's Fare Dealer column in the latest issue of Rail (761 12-25 November 2014) rightly praises the arrival of www.splitticketing.com This brilliant site allows you to check for rail fare savings on RETURN tickets as well as single journeys. Better still, there is no charge for using it...
Example splits that it suggests...
Birmingham Moor Street to London Marylebone (Monday-Friday)
05.15 out / 17.15 return - outward split at Banbury and Haddenham & Thame Parkway on Anytime Singles / return on a through Off-Peak Single: Saving £10.90 on the Anytime return
10.15 out / 16.47 return - off-peak return split at Bicester North saving £2.60 on the through Off-Peak return
Birmingham New Street to London Euston (Monday-Friday)
05.29 out / 16.43 return - return split at Milton Keynes and Coventry saving £22.35
10.10 out / 16.43 return - split at Coventry and Milton Keynes saving £69.55
DON'T FORGET that the services have to stop at the stations being used for the split so there is not always the flexibility you might require.
Example splits that it suggests...
Birmingham Moor Street to London Marylebone (Monday-Friday)
05.15 out / 17.15 return - outward split at Banbury and Haddenham & Thame Parkway on Anytime Singles / return on a through Off-Peak Single: Saving £10.90 on the Anytime return
10.15 out / 16.47 return - off-peak return split at Bicester North saving £2.60 on the through Off-Peak return
Birmingham New Street to London Euston (Monday-Friday)
05.29 out / 16.43 return - return split at Milton Keynes and Coventry saving £22.35
10.10 out / 16.43 return - split at Coventry and Milton Keynes saving £69.55
DON'T FORGET that the services have to stop at the stations being used for the split so there is not always the flexibility you might require.
Monday, 20 October 2014
Chiltern family giveaway
Using their favourite medium of the +Metro Monday wrapround, +Chiltern Railways have announced this year's Autum half-term promotion: "buy a family ticket or travelcard to London this October half term holiday, and claim a free family weekend ticket to use in January!"
Full details at http://www.chilternhalfterm.co.uk
The offer is available from 25th October - 2nd November 2014.
Full details at http://www.chilternhalfterm.co.uk
The offer is available from 25th October - 2nd November 2014.
LondonMidland Super Off-Peak Monday-Thursday fare
Today, seemingly without fanfare*, +London Midland introduced a Monday-Thursday Super Off-Peak return fare between Birmingham and London of £18. This fare has the same restrictions as its £23 equivalent BUT of course is only valid for travel between Monday and Thursday. The £23 fare remains valid for journeys throughout the week.
Note that there is no equivalent Super Off-Peak Single but then one doesn't have to come back on a Return...
* Press notice was issued Wednesday 22nd October:
Note that there is no equivalent Super Off-Peak Single but then one doesn't have to come back on a Return...
* Press notice was issued Wednesday 22nd October:
Saturday, 18 October 2014
Annual Gold Card from January 2015 - updated 26 Jan 2015
At last, the anomaly concerning the purchase of Annual Season Tickets with a Gold Card is being addressed. As readers of my blog may remember, the previous situation was that to get a Gold Card with an annual season ticket, the ticket had to be bought AND have an origin or destination station within the old Network South-East area. This meant that holders of Birmingham to London Annual Season Tickets had to buy them from London rather than Birmingham.
From January 2015, the Annual Gold Card area is being extended considerably so that any annual season ticket between stations from Birmingham to London (EXCEPT those wholly within the Network West Midlands area) is eligible for the Annual Gold Card. Full details can be found at http://www.nationalrail.co.uk/times_fares/ticket_types/46573.aspx#2015
Good news for +Chiltern Railways and +London Midland commuters. NOTE however that Virgin Trains will NOT be accepting Annual Gold Card discounted tickets from January.
An interesting side-effect of these changes is that a Gold Card will become available for £144. This is the price of the Lichfield City - Lichfield Trent Valley Annual Season Ticket - a journey which is within the new Gold Card area. A saving of £24 on the previous lowest price annual season ticket between Ryde Esplanade and Ryde St John's Road!
Barry Doe has written a very useful overview of the usefulness of the new version of the Card in Rail 761 (12-25 November 2014)
From January 2015, the Annual Gold Card area is being extended considerably so that any annual season ticket between stations from Birmingham to London (EXCEPT those wholly within the Network West Midlands area) is eligible for the Annual Gold Card. Full details can be found at http://www.nationalrail.co.uk/times_fares/ticket_types/46573.aspx#2015
Good news for +Chiltern Railways and +London Midland commuters. NOTE however that Virgin Trains will NOT be accepting Annual Gold Card discounted tickets from January.
An interesting side-effect of these changes is that a Gold Card will become available for £144. This is the price of the Lichfield City - Lichfield Trent Valley Annual Season Ticket - a journey which is within the new Gold Card area. A saving of £24 on the previous lowest price annual season ticket between Ryde Esplanade and Ryde St John's Road!
Barry Doe has written a very useful overview of the usefulness of the new version of the Card in Rail 761 (12-25 November 2014)
Tuesday, 7 October 2014
1966 and all that...
Among all the exhortation of Mr Shooter's Presidential Address there were of course nuggets of interest to those of us who follow the fortunes of the routes between Birmingham and London.
Take timings between the two cities. In 1966, it was promised that the fastest timings between Birmingham and London would be 94 mins (down from 112 mins) with one train an hour using the 100mph capability between New St and Euston (Your New Railway April 1966). Almost fifty years on, Virgin run three trains an hour with average timings of 84 mins (fastest 73 mins) whilst Chiltern match the original electric timings with their diesel powered services.
Mr Shooter's view is that the 'rivalry' (I wonder if Virgin see it as such?) between Chiltern and Virgin has been good for Birmingham, driving up customer service and driving down fares. He is particularly pleased with the ongoing poster wars between the two companies... Of course, his remark came on the day that Chiltern amended their regular Monday wrap-round of the Metro in Birmingham to poke fun at Virgin's 'Arrive Awesome' campaign!
Take timings between the two cities. In 1966, it was promised that the fastest timings between Birmingham and London would be 94 mins (down from 112 mins) with one train an hour using the 100mph capability between New St and Euston (Your New Railway April 1966). Almost fifty years on, Virgin run three trains an hour with average timings of 84 mins (fastest 73 mins) whilst Chiltern match the original electric timings with their diesel powered services.
Mr Shooter's view is that the 'rivalry' (I wonder if Virgin see it as such?) between Chiltern and Virgin has been good for Birmingham, driving up customer service and driving down fares. He is particularly pleased with the ongoing poster wars between the two companies... Of course, his remark came on the day that Chiltern amended their regular Monday wrap-round of the Metro in Birmingham to poke fun at Virgin's 'Arrive Awesome' campaign!
Sorry, I still don't get the enthusiasm for HS2...
Interestingly, in his Presidential Address, Mr Shooter did not refer to HS2. During the Q&A session afterwards, he did state his support for the Project and said it would be good for Greater Birmingham: citing the creation of jobs during construction, the HS2 depot in Birmingham, and (just announced) the HS2 Academy.
These benefits are of course mid-term with HS2 not being completed until 2026. For me, one remark in his address underlines all my fears about the Project. Referring to London, he said that it was good for the rest of the country to have this 'magnet' of a capital and that regions such as Greater Birmingham should work with London rather than against it. Alas, I see no evidence that HS2 will enable this working together. Rather, the Project when completed will simply add to the magnetic power of the capital and hasten Birmingham's capitulation to being a dormitory city whose best talent commutes southwards...
These benefits are of course mid-term with HS2 not being completed until 2026. For me, one remark in his address underlines all my fears about the Project. Referring to London, he said that it was good for the rest of the country to have this 'magnet' of a capital and that regions such as Greater Birmingham should work with London rather than against it. Alas, I see no evidence that HS2 will enable this working together. Rather, the Project when completed will simply add to the magnetic power of the capital and hasten Birmingham's capitulation to being a dormitory city whose best talent commutes southwards...
Adrian Shooter: confidence in Greater Birmingham
Three years ago I was lucky enough to hear Adrian Shooter's valedictory address to the 4th Friday Club. Last night, I was fortunate to listen to his Presidential Address to the Birmingham & Midland Institute...
The theme of his address was 'Confidence' which of course his own career exemplifies. Indeed there is an apocryphal 'Shooter's Law': if you are not told not to do something then do it. However, for the purposes of the address, he focused on why Birmingham and the surrounding conurbations should be more confident.
Provocatively starting by declaring that Birmingham is no longer the 'second city' - indeed is probably fourth or fifth behind Manchester and Leeds - he highlighted what is holding Birmingham back: poor schools, lack of technical skills, and (key to his argument) the inability to work with its neighbours. In particular he argued against the local authority boundaries which lead to such anomalies as Birmingham ending half-a-mile from Five Ways...
His solution is a 'Greater Birmingham' where politicians set aside their parochial differences to confidently work together for the promotion of the whole of the West Midlands. He cited Greater Manchester (and of course London) as examples of what could be achieved by such an approach. In addition, he wants a Mayor for the area to be the leader who will drive the necessary collaboration - again, citing the success of the London model.
His belief is that the foundations of economic success are there: two excellent universities, Jaguar Land Rover design and build skills, the digital hub at the Custard Factory, the burgeoning financial and professional sector. What is needed is confidence among our local politicians that standing together achieves more than standing apart.
The theme of his address was 'Confidence' which of course his own career exemplifies. Indeed there is an apocryphal 'Shooter's Law': if you are not told not to do something then do it. However, for the purposes of the address, he focused on why Birmingham and the surrounding conurbations should be more confident.
Provocatively starting by declaring that Birmingham is no longer the 'second city' - indeed is probably fourth or fifth behind Manchester and Leeds - he highlighted what is holding Birmingham back: poor schools, lack of technical skills, and (key to his argument) the inability to work with its neighbours. In particular he argued against the local authority boundaries which lead to such anomalies as Birmingham ending half-a-mile from Five Ways...
His solution is a 'Greater Birmingham' where politicians set aside their parochial differences to confidently work together for the promotion of the whole of the West Midlands. He cited Greater Manchester (and of course London) as examples of what could be achieved by such an approach. In addition, he wants a Mayor for the area to be the leader who will drive the necessary collaboration - again, citing the success of the London model.
His belief is that the foundations of economic success are there: two excellent universities, Jaguar Land Rover design and build skills, the digital hub at the Custard Factory, the burgeoning financial and professional sector. What is needed is confidence among our local politicians that standing together achieves more than standing apart.
Saturday, 7 September 2013
So long and thanks for the ride...
Not sure that I can claim to be a poacher turned gamekeeper but I have taken a position with one of the three TOCs upon whose services this blog comments... so alas I can no longer claim independence and will have to put my blogging and tweeting activities on hold.
All the best with your journeys this Autumn
Peter
All the best with your journeys this Autumn
Peter
Friday, 9 August 2013
Index showing average change in price of rail fares 2004 - 2013
Late last month, David Milward, transport editor of the +The Telegraph, published an article on fare rises based on ORR Statistics: Cost of rail travel rapidly outstripping inflation, official figures show
I was intrigued by his article as I couldn't find the official figures to which he referred. Fortunately, Juliet Hyatt of the Office Of Rail Regulation has come to my rescue. She writes:
The report we publish includes the change for
other ticket types (including other walk-up fares such as off-peak) for each of
the three sectors (long distance, Regional, and London and South East) plus all
operators combined."
From this table, the actual % fare increases in real terms by the Groups to which the three Birmingham-London train operating companies fall is as follows:
+Chiltern Railways (London & SE)
Advance .... -3.8
Anytime .... 15.9
Off Peak ... 18.4
Season .... 12.9
Super Off-Peak ... 9.7
Other ... -0.6
All Tickets ....15
Revenue per journey ... -2.5
+Virgin Trains (Long Distance)
Advance .... 21.4
Anytime .... 31.5
Off Peak ... 14
Season .... 17.9
Super Off-Peak ... 14.6
Other ... 22.3
All Tickets ....22
Revenue per journey ... -7.7
+London Midland
Advance .... 17.6
Anytime .... 17
Off Peak ... 13.9
Season .... 10.4
Super Off-Peak ... 21
Other ... 11.3
All Tickets ....14.7
Revenue per journey ... 8.1
I was intrigued by his article as I couldn't find the official figures to which he referred. Fortunately, Juliet Hyatt of the Office Of Rail Regulation has come to my rescue. She writes:
"Your enquiry was passed to our statistics team who have
advised that the 23.1% increase in real terms quoted is taken from the
"Index showing average change in price of rail fares 2004-2013", the
latest version of which was published last Thursday (1st August 2013). The 23.1% refers to the
real terms change in average past 2013 compared to 2004, for
"Anytime" tickets for all operators.
From this table, the actual % fare increases in real terms by the Groups to which the three Birmingham-London train operating companies fall is as follows:
+Chiltern Railways (London & SE)
Advance .... -3.8
Anytime .... 15.9
Off Peak ... 18.4
Season .... 12.9
Super Off-Peak ... 9.7
Other ... -0.6
All Tickets ....15
Revenue per journey ... -2.5
+Virgin Trains (Long Distance)
Advance .... 21.4
Anytime .... 31.5
Off Peak ... 14
Season .... 17.9
Super Off-Peak ... 14.6
Other ... 22.3
All Tickets ....22
Revenue per journey ... -7.7
+London Midland
Advance .... 17.6
Anytime .... 17
Off Peak ... 13.9
Season .... 10.4
Super Off-Peak ... 21
Other ... 11.3
All Tickets ....14.7
Revenue per journey ... 8.1
Tuesday, 6 August 2013
Virgin Trains Super Off-Peak fares
Virgin Trains have introduced a £28 Super Off-Peak walk-on return fare between Birmingham and London during August.
Monday to Friday northbound outward travel from Euston is available for departures between 1100 and 1400 and after 2015; Saturday and Sunday departures between 1030 and 1630 and after 1830. RETURN travel must be on trains arriving into Euston between 1250 and 1615 and after 2030 Monday to Friday or between 1208 and 1750 and after 2005 Saturday and Sunday (ie departing New Street from 11.30 to 14.50 and after 1910 M-F, or from 1050 to 1610 and after 1850 S/S)
Monday to Friday northbound outward travel from New Street is available for departures between 1130 and 1500 and after 1900; Saturday and Sunday departures between 1030 and 1630 and after 1830. RETURN travel must be on trains arriving into\New Street between 1225 and 1530 and after 2140 Monday to Friday or between 1208 and 1750 and after 2005 Saturday and Sunday (ie departing Euston from 11.03 to 14.03 and after 2023 M-F, or from 1103 to 1623 and after 1843 S/S)
Conditions include:
Normal railcard and child discounts available.
You may start, break and resume, or end your journey at any intermediate station along the route of travel.
You may start, break and resume, or end your journey at any intermediate station along the route of travel.
Super Off-Peak single tickets are available online for half the stated fare only when purchased as a return journey in conjunction with another single fare
Monday, 29 July 2013
Chiltern's Summer of Surprises promotion
This week's very pleasant surprise is 30% off ANY +Chiltern Railways fare between Birmingham Moor Street (ONLY) and London Marylebone - see http://www.chilternrailways.co.uk/30-percent-off-birmingham-to-london?utm_source=CheetahMail&utm_medium=Email&utm_campaign=SoS1Metro
A voucher has to be downloaded after registration and the tickets are only available from the Birmingham Moor Street ticket office on the day of travel. However, well worth it as the fares from now until Sunday September 1st are:
Anytime return: £66.50 / Off Peak £35 / Super Off Peak £19.25
Talk about a bargain!
A voucher has to be downloaded after registration and the tickets are only available from the Birmingham Moor Street ticket office on the day of travel. However, well worth it as the fares from now until Sunday September 1st are:
Anytime return: £66.50 / Off Peak £35 / Super Off Peak £19.25
Talk about a bargain!
Thursday, 25 July 2013
There are lies, damned lies, and statistics.... overcrowding between Birmingham and London?
So +Chiltern Railways apparently join +London Midland in running an overcrowded service between Birmingham and London.... According to the Department of Transport, the 0619 Chiltern Service from Moor Street had a 155% standard class load factor on arrival in Marylebone during the Autumn of 2012 (making it no. 6 in the top ten list of 'most overcrowded' services) whilst the 1813 LM departure from Euston ran at 165% standard class load factor on leaving (making it no. 2).
Of course the 0619 no longer runs, whilst the 1813 is 'only' overcrowded until its first stop at Leighton Buzzard so passengers of both companies travelling between Birmingham and London can ignore the media (and governmental) hype and be assured that their journey - whatever the time of day - will be in relative comfort...
For those who like digging deeper into the stories behind the headlines, the actual statistical report makes fascinating reading... In particular, this explanatory paragraph caught my eye:
Paddington and Marylebone had the highest levels of PiXC* despite having below average levels of passengers standing. A large number of services into both of these terminals travel for more than 20 minutes between their final stop and the terminal and so do not have standing allowances included in their standard class capacities. This means that a significant part of the PiXC seen on these routes represents passengers having to stand for more than 20 minutes rather than necessarily having to travel in cramped conditions.
* Passengers In Excess of Capacity (PIXC) only applies to weekday commuter trains arriving in London between 07:00 and 09:59 and those departing between 16:00 and 18:59.
Which would you rather do: stand for more than 20 minutes or travel in cramped conditions? Who'd run a railway when the Government sets the parameters and then blames the companies for matters largely outside their control...
Of course the 0619 no longer runs, whilst the 1813 is 'only' overcrowded until its first stop at Leighton Buzzard so passengers of both companies travelling between Birmingham and London can ignore the media (and governmental) hype and be assured that their journey - whatever the time of day - will be in relative comfort...
For those who like digging deeper into the stories behind the headlines, the actual statistical report makes fascinating reading... In particular, this explanatory paragraph caught my eye:
Paddington and Marylebone had the highest levels of PiXC* despite having below average levels of passengers standing. A large number of services into both of these terminals travel for more than 20 minutes between their final stop and the terminal and so do not have standing allowances included in their standard class capacities. This means that a significant part of the PiXC seen on these routes represents passengers having to stand for more than 20 minutes rather than necessarily having to travel in cramped conditions.
* Passengers In Excess of Capacity (PIXC) only applies to weekday commuter trains arriving in London between 07:00 and 09:59 and those departing between 16:00 and 18:59.
Which would you rather do: stand for more than 20 minutes or travel in cramped conditions? Who'd run a railway when the Government sets the parameters and then blames the companies for matters largely outside their control...
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