Readers of Business Traveller magazine have for the sixth year in
succession voted Virgin Trains the Best UK Domestic Rail Operator. The award was presented on Monday (17th September) to Communications Director Arthur Leathley (press release from Virgin Trains here).
On Thursday (20th), Chiltern Railways scooped the Award as Passenger Operator of the Year at the National Rail Awards, and were Highly Commended in the Putting Passengers First category for the Barcode Ticket service (press release from Chiltern here).
The winners of this latter category were LondonMidland for Operation Synergy - the company's brilliant Social Media strategy.
Congratulations to all.
Not wishing to poop the party but Virgin Trains have just published plans for services in Christmas week "irrespective of who will actually be running long distance services on the West Coast Main Line by this time.” As work at Bletchley will close the southern leg of the WCML for part of the week (starting on Sunday 23rd), considerable disruption is expected, with no normal services New Street to Euston. WHY start before Christmas Day when the Sunday / Monday are likely to be seen as key travel days? Has anyone told Tim O'Toole?
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